Affected services:

  • Web Application
  • Email
  • Montreal, Canada
  • Frankfurt, Germany
  • Singapore
  • Tokyo, Japan
  • Roubaix, France
  • Sydney, Australia
  • Miami, US
  • Los Angeles, US
  • API
  • Custom status pages

Degraded performance

Opened on Thursday 21st May 2020, last updated

Resolved — Incident closed

Posted by Adrien Rey-Jarthon

Monitoring — The performance is back to acceptable levels though we had to temporarily disable one location: Roubaix, France.

Posted by Adrien Rey-Jarthon

Identified — We're currently having some trouble with the main database (MongoDB) that are slowing down the monitoring and web interface.

Posted by Adrien Rey-Jarthon